"Stepping Ahead with Technology" A Step Ahead now offers potential patients and current patients around the world live video consultations with our prosthetists via Skype video conferencing. With this technology, we can demonstrate prosthetic designs and components using photographs and direct visualization. In addition, video consultation allows us to more accurately assess a new patient before traveling to our facility in New York, while current patients can discuss and visually demonstrate any issues they may be having to their prosthetist. Anyone with a computer, webcam, and broadband internet connection can take advantage of this exciting new opportunity. For more information and details about how to set up a video consultation, contact our office at (516) 681-3484.
A Step Ahead uses Skype, a free video conferencing and messaging software. In order for our prosthetists to asses you as a potential patient, you will need to have a functioning webcam installed on your computer. If you do not have a webcam, they can easily be found at most computer stores for as little as $20.00. A broadband internet connection (DSL, cable, FIOS, T1 line, etc.) is also necessary, as the images you will be sending and receiving will be of poor quality over a dial-up connection. If you have a webcam and broadband connection, all you need is the Skype software, which can be downloaded for free at www.skype.com. Click the "Download Skype" link, and the website will provide you with the software and a full set of instructions for installation. The software is free to use, takes just minutes to install and set up, and will require you to create an account with a username and password. Once you have Skype up and running, you are ready to contact us for an appointment!
If you are unsure of any of the requirements, or need help installing Skype or a webcam, contact our office at (516) 681-3484. Our computer support staff will be happy to assist you.
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